Vehicle service users complain about the excessive fragrance odor arising inside the vehicle and are demanding introduction of a fragrance‑free vehicle option. Regarding this, the article states that measures to eliminate previous passengers' unpleasant odors are necessary.
This issue has occurred a few times recently; users claim that the strong scent and odor inside the vehicle adversely affect health and comfort. Accordingly, the service provider is considering introduction of a fragrance‑free option along with cleaning and ventilation measures for the vehicle interior.
The service provider has prepared measures to improve interior ventilation and announced that it will actively respond to inconveniences arising during the process of eliminating previous passengers' odors. Together with this, users state that introducing a fragrance-free option is necessary to resolve the vehicle interior odor problem.
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